CUSTOMER SERVICE
Welcome to our customer care page! We are dedicated to providing you with the best possible service and ensuring that you have a five-star experience with us every time. Our UK-based customer service team is available seven days a week to answer your calls, messages, and emails directly.
At our company, we understand that every customer is unique and has different needs. That’s why our team is ready to assist you with whatever you need, whether it’s finding out about the latest exclusive products, getting recommendations on the best vape for you, or tracking your order.
We pride ourselves on our accessibility, and we offer multiple channels of communication to make it easy for you to get in touch with us. You can chat with us on the phone, visit us in person, or drop us a line via email, live chat, or social media. No matter which way you choose to reach out to us, we are here to help.
Our knowledgeable team members are experienced and passionate about vaping, and we are always happy to share our expertise with you. Even if you’ve never shopped with us before, we are ready to assist you in any way we can.
We believe that the customer is the most important part of our business, and we are committed to providing the best possible customer service. We look forward to hearing from you and helping you with whatever you need!
Telephone
If you’re calling us from the UK, our number is: 07513 803985
If you’re an international customer or you’re on holiday abroad (lucky you!) it’s: + 44 (0) 330 133 7775
For general enquiries by email, please get in touch with us at: [email protected]
Got a question about a specific product or your order status? Use the contact form below so we can direct your query to the right department and get you an answer faster.
By Post
Still into snail mail? No problem, so are we! Send any letters to the team at:
Vape Xpert Limited
Vape Xpert 80-90 Paul Street
London, England EC2A 4NE
United Kingdom